How the Mitel Unified Communications Accelerator Helps Transform Patient Care
When it comes to delivering healthcare, communication isn’t just important, it’s critical. Whether it’s coordinating care between nurses and physicians, or responding to a patient’s bedside call, every second and every message counts.
That’s why L-SPARK and Mitel have teamed up to offer the Mitel Unified Communications Accelerator, a program designed to help startups integrate innovative applications into Mitel’s powerful communications infrastructure, accelerating time to market and delivering tangible impact, especially in mission-critical environments like hospitals.
L-SPARK’s Elza Seregelyi and Jon Braganza of Mitel Labs recently discussed some of the use cases and how Mitel’s new low-code/no-code Workflow Studio can help accelerate time to market.
Bridging Innovation with Real-World Needs
As part of the Mitel Labs team, Jon Braganza is responsible for identifying and advancing the technologies that will define the future of unified communications. He plays a pivotal role in ensuring the companies that join the Mitel Unified Communications Accelerator are not only aligned with Mitel’s technical architecture but also positioned for real business success.
“Every customer has their unique requirements,” says Braganza. “Our job is to help them overcome their challenges while enabling them to deliver exceptional service. In the case of hospitals, that means improving outcomes for patients.”
From mobile integration and collaboration features to video conferencing and calendar syncing, Mitel systems are equipped to support a wide range of critical functions in healthcare environments. Take, for example, nurse call systems: with Mitel, these systems can be seamlessly integrated to ensure urgent requests are routed efficiently, helping staff respond faster and more effectively.
Workflow Studio: The Secret Weapon for Startups
One of the standout tools available to participants in the Mitel Unified Communications Accelerator is Workflow Studio, a cloud-based application builder that simplifies and speeds up the process of integrating third-party applications into Mitel’s communications systems.
“With Workflow Studio, companies don’t need to worry about complex infrastructure,” explains Braganza. “It’s designed to make integration with Mitel’s PBX and other systems incredibly easy. The interface is intuitive, and the tool is powerful. It gives startups a way to build and deploy rich applications quickly.”
For healthcare-focused startups, this means less time spent on technical hurdles and more time focused on what matters most: improving patient care.
A Win-Win Partnership
The Mitel Unified Communications Accelerator is about more than just tools, it’s about building strong partnerships that drive real-world impact. Companies that join the program benefit from mentorship, technical support, and go-to-market collaboration. For Mitel, it’s a way to stay at the forefront of innovation by working hand-in-hand with some of the most creative minds in tech.
And for industries like healthcare, where the stakes are highest, the results can be transformational.
Ready to build the next big thing in healthcare communications?
Learn more about the Mitel Unified Communications Accelerator and be sure not to miss the upcoming application deadline of June 16, 2025!