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November 26, 2020 @ 12:00 pm - 1:30 pm : Get Your SaaS KPIs in Order for 2021
Lauren + Allan, SaaS metric experts with the background to prove it, will cover the following questions (with plenty of time for interactive Q&A!):
- What SaaS KPIs Should I Track In The Start-up and Scale-up Days?
- What’s the Difference between a Metric and a KPI?
- What Does SaaSCan Research Reveal about Metrics Canadian SaaS Companies Are Actually Tracking?
- What’s An Effective (And Economical) Way To Monitor My Metrics & KPIs
They’ll also be sharing resources + tools to help you and your team.
More about your facilitators:
Lauren is founder and Chief Research Officer of SaaSCan, an organization that educates and fuels success of Canadian SaaS companies through SaaS metric research. Lauren also enables B2B SaaS companies to grow their recurring revenue by elevating customer experience, customer success, and product adoption practices.
Allan is the co-founder and CEO at Klipfolio, a widely used SaaS business analytics platform. Klipfolio has grown rapidly from a few hundred customers in 2012, to many thousands around the world today. He is also a frequent blogger, speaker, and advisor on leadership and technology startups.